![]() ![]() Check that iMessage is Onīefore going on any excursions to fix the problem, make sure that there isn’t any oversight on your part. If iMessage has a green dot next to it, it’s working fine but a red dot will indicate that the servers are down. You can check the status of servers from Apple’s System Status page which lists all its services and their working condition. And when they do, there’s nothing you can do but wait for it to get back up. Though rare, iMessage server outages do happen. If the servers for iMessage are down, the iMessage service across your contacts will stop working. While you’re at it, also make sure that the servers for iMessage aren’t down. If the message to more than one Apple user is going as a text message, the problem might be at your end and you can go about fixing it. So, make sure to check both their phone number and Apple ID. But you’re trying to send the message where they aren’t using it. It’s also possible that your contact might be using iMessage from their Apple ID instead of phone number or vice versa. If they have shifted to a non-Apple device, then you’ll have to resort to using standard text messages or a third-party app like WhatsApp to communicate with them since iMessage is exclusive to Apple devices. In this case, there’s nothing you can do, save for asking the other user to turn on iMessage if indeed they have turned it off. If the message is going as an iMessage, then the problem is the previous recipient. You can also type the message in both cases and see if the ‘Send’ arrow is green or blue. As a refresher, green means text message, and blue means iMessage.īut if you’ve opened an ongoing chat, see if the message box is saying ‘Text Message’ or ‘iMessage’. Then, see if their name/number is appearing in blue or green. If you’re starting a new chat, type the contact’s name/ number in the ‘To’ field. To check that, open a chat or start a new chat with another iMessage user by tapping the ‘Compose’ button. The recipient might have shifted to a non-Apple device or simply turned off iMessage. It’s possible that the problem might not be at your end. Diagnose Whether Problem is at your Endīefore we go on to list the measures you can adopt, it’s important to make a diagnosis. ![]() There are reasons behind it (even though it might feel the complete opposite) and you can easily fix the situation. If your iMessage has suddenly stopped working and you’re seeing green bubbles instead of the customary blue ones, fret not. There are times when it acts up and you feel like you haven’t got a clue how to get it working. But unfortunately, it isn’t always as easy to use as it ought to be. IMessage is one of the most used services within the Apple ecosystem. ![]()
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